Daydream Island Resort & Living Reef
When Brenden was brought on board as the General Manager of Daydream Island Resort and Living Reef, he faced significant challenges in three key areas: People and Culture, Guest Experience and Customer Sentiment, and Commercial Results. With his extensive skills and expertise, Brenden approached the resort's rebuild and repositioning as a conversion project, driving impressive outcomes to date.
IHG Hotels and Resort - AuAJ
IHG Hotels & Resorts faced the challenge of ensuring smooth and successful openings of new hotels across the JAPAC region while establishing strong relationships with owners to drive engagement and retention. The Director of New Hotels, Brenden van Blerk, took on this critical role to provide leadership, consultation, and support to hotel owners and General Managers throughout the opening process.
IHG Hotels and Resorts - AuAJ
IHG Hotels & Resorts faced the challenge of ensuring operational excellence across Managed and Franchised hotels in the JAPAC region while providing effective support to owners. Brenden van Blerk, as the Director of Operations Support & Franchise in JAPAC, took on this critical role to drive performance, consistency, and owner engagement. In conjunction with this he led an Agile innovation process in response to COVID-19 to lead restructuring in hotels to adapt to the new business conditions.
voco Gold Coast
Launching voco Gold Coast as the first General Manager for this new IHG brand presented unique challenges. Brenden van Blerk embraced the opportunity to craft the brand from the ground up and establish strong relationships with owners to drive engagement and success while converting and operating hotel and improving commercial results.
Holiday Inn Potts Point
IHG Hotels & Resorts faced the challenge of ensuring operational excellence across Managed and Franchised hotels in the JAPAC region while providing effective support to owners. Brenden van Blerk, as the Director of Operations Support & Franchise in JAPAC, took on this critical role to drive performance, consistency, and owner engagement. In conjunction with this he led an Agile innovation process in response to COVID-19 to lead restructuring in hotels to adapt to the new business conditions.
